DELIVERY INFORMATION
We deliver within 7-14 working days or the delivery time specified in the product (Monday-Saturday) with DHL parcel shipping or Post-Maxibrief.
We deliver to other European countries via UPS.
Please note: Delivery may be delayed by one working day if there is a Sunday or public holiday between the order and delivery.
Standard deliveries:
- 5 € flat-rate shipping fee within Germany, currently free of charge from a purchase value of €300
- 10 € shipping fee within the EU, e.g. Austria, Netherlands, Czech Republic
- 19 € shipping fee Switzerland and non-EU
- Express: on request / by phone or e-mail
ATTENTION: For deliveries abroad, for a value of goods 1,000.00€ or more, additional country-specific customs duties will be charged.
If a forwarding agent is required (for very large or heavy goods), the forwarding fee may be charged.
In individual cases, we reserve the right to deliver the goods only after a down payment / payment for reasons of creditworthiness. After receipt of the order, we will coordinate this with you if necessary. Under certain circumstances, this may extend the delivery time.